Uncommon is seeking to hire a Project Manager to lead all aspects of a major technology systems change project that will support and promote more effective, efficient and scalable operations across the organization. The Project Manager will be responsible for refining the approach and strategy for this project, as well as managing all aspects of project implementation, including change management. Given the complexity of the project and the extensive relationship building and change management practices anticipated, the individual selected for this role will ideally be familiar with one or more lines of business at Uncommon Schools and/or have extensive experience with large scale technology systems change and effective multi-stakeholder project management practices. The Project Manager will report to Uncommon's Chief Financial Officer.
Context: Uncommon Schools is a charter school management organization supporting more than 16,000 students across 49 schools in three states with a budget size of approx. $22MM. Uncommon’s central office (Home Office) coordinates and provides support services for network schools and the organization’s 2,100+ school-based and Home Office staff, including Academic and Instructional Support, Talent Services (HR, Recruitment, etc.), Data Analytics, Technology, Finance, and more. As Uncommon continues to grow and expand, leadership and staff recognize the importance of revisiting our core business systems, processes and operations and the technologies that currently support them. Many current technology systems and business processes are not designed to support current needs/ demands; others do not “communicate” with related peer systems.. In some other cases, Uncommon seeks to implement technology solutions that can more effectively and efficiently allow the organization to scale.
ESSENTIAL DUTIES & RESPONSIBILITIES
Key Actions/Responsibilities for the Project Manager include, but are not limited to the following:
• Develop budget and project charter for systems and technology change. The project charter will evolve over the project. Phase 1 of the project charter will delineate high level roles and responsibilities across the organization, outline the project objectives, identify the main stakeholders, define the authority of the project manager, and outline decision-making framework for the project. Phase 2 of the project charter will define the scope and exclusions at each phase of the project and will delineate detailed roles and responsibilities, if changing throughout the project. The project charter will serves as a reference of authority for the future of the project.
o Conduct listening tour of all/some teams and regions to understand process and technology systems related issues
o Develop initial high-level timeline and later detailed timelines, budget, and project charter
o Propose project governance and decision making structure
• Develop business case for recommended technology adoptions or business systems/process redesigns to improve operations, including qualitative and quantitative benefits for the project.
• Develop detailed change management, stakeholder management, communications, and resourcing plans
o Note: Resourcing should include change management, testing, and training resources and detailed expectations of internal staff time
• Lead vendor search and selection process
o Develop RFP and selection criteria
o Schedule all vendor demos
o Recommend vendor(s) for any proposed technology / systems changes
• Develop high level change management philosophy and plan, conducted in partnership with Senior Leadership
• Manage Project
o Project Steering Committee
Drive Project Steering Committee communications and meetings
Manage Steering Committee members through all necessary decisions
Partner with Steering Committee members on major project communications
o Functional and Regional Leads
Engage and partner with other functional/departmental and regional leads, as necessary, to the extent they are not directly involved with the Steering Committee
o Vendor Management
Serve as primary contact with vendors (and/or manage primary contacts, depending on number# of vendors selected)
Guide and steer vendor decisions, recommendations and actions
o Project Management
Manage the project to established budget, resourcing, timeline, and communications schedules and plans
o Change Management - Conduct traditional change management activities, including but not limited to:
Develop launch plan or “hook”
Develop and share regular project communications
Assess for buy-in at regular intervals
Conduct listening tours post launch
● 5-10 years working experience, at least 3 in change management and or consulting
● Experience in either operations or organization and change management consulting strongly preferred
● Successful track record of up, down, and sideways people management, particularly on cross-functional projects without a team of direct reports.
● MBA, Public Policy or other relevant degree preferred
● Project Management Professional (PMP) certification strongly preferred for external candidates
We offer a competitive compensation and benefits package. Aside from extensive professional development, all our staff members are equipped with a laptop computer, email, high-speed internet access, PDA, and all necessary supplies.